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Terms of Service

Effective Date: March 1, 2025

Welcome to MindLab.io ("we", "us", or "our"). These Terms of Service ("Terms") govern your use of our website, products, and services (collectively, the "Service"). By accessing or using the Service, you ("User" or "you") agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Service.

1. Acceptance of Terms

By using MindLab.io, you represent that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations. We reserve the right to modify or update these Terms at any time, and your continued use of the Service constitutes acceptance of any changes.

2. Description of Service

MindLab.io provides an AI-driven platform that assists startup founders with business insights, strategic decision support, and document processing. The Service is offered on an "as is" and "as available" basis, with all faults and without warranty of any kind.

3. User Accounts and Responsibilities

  • Registration: To access certain features of the Service, you may be required to create an account. You agree to provide accurate and complete information during registration and to update such information as necessary.
  • Account Security: You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account.
  • Acceptable Use: You agree not to use the Service for any unlawful or prohibited purposes. You must comply with all applicable local, state, national, and international laws.

4. Payment and Pricing

  • Subscription Plans: MindLab.io offers various subscription plans. All pricing and subscription details are provided on our website and are subject to change.
  • Billing: Subscription fees will be billed on a monthly or annual basis as described at the time of purchase. You agree to pay all applicable fees associated with your subscription.
  • Refunds: All fees are non-refundable except as expressly stated in our refund policy, which may be updated from time to time.

5. Intellectual Property

  • Ownership: All content, features, and functionality of the Service, including but not limited to text, graphics, logos, icons, and software, are the property of MindLab.io or its licensors and are protected by intellectual property laws.
  • License to Use: Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use the Service for your internal, non-commercial purposes, unless you have entered into a separate commercial agreement with us.
  • Restrictions: You agree not to modify, distribute, reverse engineer, or create derivative works from any part of the Service without our express written consent.

6. Privacy

Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and safeguard your information. By using the Service, you consent to our collection and use of your information as described in the Privacy Policy.

7. Disclaimers and Limitation of Liability

  • Disclaimer of Warranties: The Service is provided "as is" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, or secure.
  • Limitation of Liability: In no event shall MindLab.io, its affiliates, or their respective officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Service.
  • Indemnification: You agree to indemnify, defend, and hold harmless MindLab.io and its affiliates from any claims, damages, or expenses arising from your use of the Service or your violation of these Terms.

8. Termination

We reserve the right to suspend or terminate your access to the Service at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users or the Service.

9. Governing Law

These Terms and any disputes related to them will be governed by the laws of the jurisdiction in which MindLab.io is headquartered, without regard to its conflict of law provisions.

10. Changes to These Terms

We may modify these Terms at any time. We will notify you of any changes by posting the new Terms on our website. Your continued use of the Service after any changes indicates your acceptance of the new Terms.

11. Contact Information

If you have any questions about these Terms, please contact us at:
Email: hello@mindlab.io

By using the Service, you acknowledge that you have read these Terms, understand them, and agree to be bound by them.